REFUND & RETURN POLICY

Last Updated: August 11, 2026

At Stonemill Hobby, we want you to be confident in your purchase. We make every effort to accurately describe our products and carefully package orders for shipment.

7-DAY RETURN POLICY

We accept eligible returns requested within 7 days of confirmed delivery.

To be eligible for a return:

• The item must be returned in the same condition in which it was received.
• Trading cards must not have been altered, damaged, played with, or otherwise changed after delivery.
• Sealed products must remain unopened and in their original sealed condition.
• The item must be returned before a refund will be issued.

To request a return, please contact us at Support@stonemillhobby.com within 7 days of delivery and include your order number and reason for the return.

Returns sent without first contacting us may not be accepted.

RETURN SHIPPING

For standard returns, the buyer is responsible for return shipping costs.

We strongly recommend using a trackable shipping method when returning higher-value items. Stonemill Hobby is not responsible for return packages that are lost or damaged before they are delivered back to us.

If an item was incorrect, damaged in transit, or materially not as described, please contact us before returning it. When the issue is confirmed, Stonemill Hobby will cover reasonable return shipping costs when a return is required.

TRADING CARD CONDITION

We make reasonable efforts to accurately represent the condition of every trading card we sell.

Raw trading card condition can be subjective. Unless specifically stated otherwise, raw cards are not guaranteed to receive any particular grade from PSA, CGC, Beckett, or any other third-party grading company.

A disagreement regarding a potential numerical grade from a third-party grading company does not, by itself, mean that an item was not as described.

Please review available photos and condition information before purchasing.

DAMAGED, INCORRECT, OR NOT-AS-DESCRIBED ITEMS

Please inspect your order when it arrives.

If you receive an incorrect item, an item that was materially not as described, or an item that was damaged during shipment, contact us within 7 days of delivery.

Please include your order number and clear photographs showing the issue and, when applicable, the shipping packaging.

We will review the issue and work with you to provide an appropriate resolution, which may include a replacement when available, return for a full refund, or another mutually agreed resolution.

REFUNDS

Once an approved return is received and inspected, we will notify you of the status of your refund.

Approved refunds will be issued to the original payment method. Original shipping charges are generally non-refundable for standard returns.

If the return resulted from an error by Stonemill Hobby or an item that was materially not as described, applicable original shipping charges will also be refunded.

Banks and payment providers may require additional processing time before a refund appears on your account.

NON-RETURNABLE ITEMS

The following items are not eligible for standard returns:

• Sealed products that have been opened;
• Items that have been altered or damaged after delivery;
• Trading cards that are no longer in the condition in which they were received;
• Gift cards; and
• Items specifically marked as final sale or non-returnable at the time of purchase.

This does not affect returns or remedies available for products that arrive damaged, incorrect, or materially not as described, or any rights provided by applicable law.

CANCELLATIONS

If you need to cancel an order, please contact us as soon as possible.

We will make reasonable efforts to accommodate cancellation requests, but orders that have already been processed or shipped cannot be canceled and will instead be subject to this Return Policy.

CONTACT US

To request a return or report a problem with an order, contact:

Stonemill Hobby
Email: Support@stonemillhobby.com

Please include your order number and a brief description of your request.